Our Network

WE HAVE OUR HEAD IN THE CLOUDS

RELIABLE, AVAILABLE AND SCALABLE

Our core network is entirely cloud-based. That means that we can offer unparalleled reliability, availability and scalability. If any part of our network fails, our fully-redundant systems ensure that we never suffer downtime. We’re also able to offer truly unlimited data and transfer across all our packages, because our systems automatically scale as and when required. Clever, right?

Another advantage of our network is that the amount of electricity required to power us is significantly less than a traditional data centre. If that wasn’t enough, our servers are also entirely powered by renewable energy to keep our carbon footprint right down.

What’s more, we only work with suppliers and infrastructure providers who share our values.


Hello Broadband Core Network

Hello Internet are providers of all forms of consumer internet access and enterprise connectivity solutions including:

  • Hello ADSL Broadband (17Mpbs / 1.3Mbps)
  • Hello MastLink (Up to 50Mbps / 5Mbps) in selected areas
  • Hello Ultrafast Fibre (Up to 330Mbps / 40Mbps)
  • Hello Bonded Internet (Up to 1Gbps / 120Mbps)
  • Hello RIS (Rural Internet Service) (Up to 16Mbps / 2Mbps)*
  • Leased Line and EFM infrastructure (Up to 10Gbps / 10Gbps)

Our infrastructure is bulletproof. We work with major infrastructure providers including BT Openreach, Virgin, Cable & Wireless and Vodafone to ensure you receive only the best level of service, speed and reliability.

We have access to the highest priority technical support from our providers so that, if a fault does occur, you can rest assured the best people will be on it without delay.

Thanks to our revolutionary network, all of our packages are unlimited at no extra cost. Whatever your application we have a solution to meet your needs, both for long term installations or events.

Hello Mobile Network

We’re in the process of building a mobile network to meet the needs of our customers. We’ll be working with core network operators to ensure maximum coverage, superfast 4G speeds and reliable service.

If you’re a Hello Business Connectivity customer, we’ll soon be offering 4G failover across our packages. To find out more, contact your account manager today.

Head in the Cloud

  • Location: Frankfurt, Germany
  • Test IP: 1.0.2.4.6
  • Download Speed: .bin file (2GB)

Data Space, Frankfurt, Germany

Millennium Development Goals transformative, contribution cross-agency coordination global health lifting people up harness. Fundraising campaign expanding community ownership policy advocate economic security compassion.

Redundantly Built Network

Data Space, Singapore, Asia

Millennium Development Goals transformative, contribution cross-agency coordination global health lifting people up harness. Fundraising campaign expanding community ownership policy advocate economic security compassion.